If not throughout the project at least in the project start-up and design phases when they will input user requirements. Ideally they will be a part of your project team. They also control access to the users and can significantly influence the users’ attitude to your project. These are the people who will pass on any negative feedback from users to senior managers. They have the power to directly restrict your access to their resources so they are important stakeholders. These are the people who provide the people and resources for your project. These Stakeholders are often neutral when it comes to your project, but failure to meet their requirements could lead delays or cancellation. Your project may require insurance, it may interface with regulated systems, require permits, access to infrastructure etc. Central and local government and their agencies have laws and regulations that impact project. If multiple parties are offering requirements, establish who ultimately makes the decisions.Įric Verzuh refers to these Stakeholders as ‘representatives of external constraints’ ( Verzuh, 2008 pg 47). However, it can be difficult to identify the customer or rather the ultimate customer.
Customers will also provide the project requirements. Often the customer is easily identified as the person/people providing the money. The customer seems an obvious stakeholder and may be the Sponsor or part of the Project Board. During the project additional contracts or contract amendments to handle changes e.g. For example compliance with expense policies or warranties. The contracts may contain terms and conditions that impact your project. A specific function may have been responsible for the contract negotiations required for your project. For example, between a builder and a client.
Your project may form part of an overall strategy for organizational change which the change function will be leading.Ĭontract Management Team and/or procurement
Some organizations will have a Change Management Function responsible for the change management methodology and for developing change strategy and plans. Why you may need to consider these stakeholders
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